Slot Technician

STC Mission Statement: "Our mission is to provide our Guests’ with a fun, memorable and engaging experience by exceeding our Guests’ expectations."


POSITION SUMMARY

The Slot Tech provides excellent and efficient service to guests while on the slot floor. The Slot Tech has thorough knowledge of all machines and the equipment necessary to service and repair them and performs responsibilities in accordance with STC ICs, policies and procedures.

Benefits offered to eligible Team Members:

Holiday Pay (Double Time on Holidays Worked — 10 Recognized Holidays)

PTO (Personal Time Off)

Bereavement

Medical, Dental and Vision Benefits

Life Insurance and Retirement

And many more! Please contact the HR Office for more information on benefits offered.


POSITION: Slot Technician

PROPERTY: Spokane Tribe Casino

DEPARTMENT: Slot Operations

REPORTS TO: Slot Tech Supervisor

STATUS: Full Time/Non-Exempt

RATE OF PAY: $15.00/HOUR – $17.00/HOUR (DOE/DOQ)

OPENING DATE: October 21, 2019

CLOSING DATE: Open until filled


ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position.)

  • The Slot Tech is responsible for practicing, supporting and promoting the STC Mission Statement of providing guests with a fun, memorable and engaging experience by exceeding our guests' expectations.
  • Must be willing and able to work with all regulatory agencies, i.e., Gaming Commission, State and Federal.
  • Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
  • Must adhere to the Spokane Tribe Casino policies and procedures.
  • Observe gamblers for signs of cheats, scams or irregularities in play. Notify the proper supervisory staff.
  • Responsible for the repair, overhaul and proper preventative maintenance of all player terminals to ensure optimal operation.
  • The slot tech must be proactive and identify problems and solutions and follow up with the Slot Tech Supervisor.
  • The Slot Tech communicates by radio with Slot Attendants and other Casino personnel to address issues in a timely manner.
  • Will assist in moving and installing gaming devices as needed.
  • Responsible for the breakdown, relocation and re-setup of machines and stands to be relocated.
  • Held accountable, to a high degree, for maintaining accurate and thorough departmental records and reports.
  • Other duties as assigned.

GENERAL CONDITIONS

Must have ability to:

  • Communicate effectively with all levels of team members and customers.
  • Must be up to date with Casino promotions and events.
  • Work effectively in a fast-paced environment.
  • Move around all work areas effectively and efficiently.
  • Must have a high level of integrity and professionalism.
  • Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

  • High School diploma or GED required.
  • Must have 6 – 12 months experience working in Slot Operations OR willing to accept 6 months of consecutive service with the Spokane Tribe Casino with a good attendance and dependability record.
  • Excellent guest service skills required.
  • Must have an outgoing, energetic and enthusiastic attitude.
  • Good oral and written communication skills; must be fluent and literate in English.
  • Must possess excellent interpersonal and employee relations skills.
  • Must be able to listen and respond to visual and aural cues.
  • Must be able to tolerate areas containing varying noise, smoke and temperature levels.
  • Must be able to multitask and use good judgement.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee must be able to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch or crawl and have hand-to-finger dexterity.
  • The employee is frequently required to lift and/or move up to 100 pounds.
  • The Employee is regularly required to stand for long periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • While performing the duties of this job, the noise level in the work environment is usually moderate to loud.
  • You will be subject to secondhand smoke when in the casino environment.
  • The environment in the casino is busy and at times hectic, with large amounts of people.
  • May occasionally be exposed to electrical shock.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

  • Obtain and maintain a License B with Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the casino.
  • Must be familiar with the Spokane Tribe Casino handbook.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages or purchase tobacco.
  • Have knowledge of the Internal Controls, ordinances, regulations, laws, policies and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

To apply for a position, please visit www.spokanetribecasino.com and follow the instructions to complete an online application.

All positions are contingent upon successfully obtaining required gaming license(s).

All positions require pre-employment screening, including a pre-employment UA.

The Spokane Tribe Casino is an Equal Opportunity Employer that follows the Spokane Tribe Indian Preference Policy.

HR Contact Info:

Jennifer Contreras, HR Manager, at 509-818-1534 or jennifer.contreras@spokanetribecasino.com

Nerayda Ganuelas, HR Clerk, at 509-818-1531 or nerayda.ganuelas@spokanetribecasino.com