Slot Attendant


The Slot Attendant is responsible for providing guest service on the slot gaming floor and paying out jackpots timely and efficiently. 

POSITION: Slot Attendant
PROPERTY: Spokane Tribe Casino
DEPARTMENT: Slot Operations
REPORTS TO: Slot Shift Supervisor 
STATUS: Non-Exempt
RATE OF PAY: $11.50 / Hour
OPENING DATE: January 17, 2018

**Please submit your application asap as we will fill this position as needed!**


ESSENTIAL DUTIES AND RESPONSIBILITIES

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Must be willing and able to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
• Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls.
• Must adhere to the Spokane Tribe Casino Policies and Procedures.
• Must provide best possible guest experience by providing exceptional customer service.
• Repairing and maintaining of Video player terminals.
• The slot attendant must be proactive and identify problems and solutions concerning issues on the slot floor.
• Constantly walk the gaming area to assist customer needs, pushing in chairs to provide clear pathways for customers.
• Maintain cleanliness of the gaming area by helping housekeeping.
• Pay jackpots.
• Ensure video player terminal is filled with tickets in a timely manner, to keep machines in constant operation.
• Assist in maintaining gaming floor security by notifying CSM and Slot Shift supervisor of suspicious activity.
• Observe gamblers for signs of cheats, scams or irregularities in play. Notify the proper personnel.
• Promote Casino promotions with all Customers, and prompt new customers to sign onto our players club.
• Additional duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

GENERAL CONDITIONS

Must have ability to:
• Must be 21 years or older.
• Communicate effectively with all levels of team members and customers.
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

JOB QUALIFICATIONS

Must have an outgoing, energetic and enthusiastic attitude. Good oral and written communication skills, must be fluent and literate in English. Must possess excellent interpersonal and employee relations skills. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise, smoke, and temperature levels. Casino experience preferred, but willing to consider those that can demonstrate customer service experience. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to talk, hear, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.
The employee is frequently required to lift and/or move up to twenty-five pounds, occasionally lift and/or move up to fifty pounds, and infrequently lift and/or move up to one hundred pounds.
The Employee is regularly required to stand for long periods of time.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
While performing the duties of this job the noise level in the work environment is usually moderate to loud. You may be subject to secondhand smoke when in the casino environment.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, employees have the following responsibilities related to compliance with laws and regulations:
• Obtain and maintain a License B with Spokane Tribal Gaming Commission.
• Attend required training sessions offered by the Casinos.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department. 
• Consult Internal Control Procedures and Policy Manuals for guidance.
• Report illegal activity to Security or the appropriate levels of Management.

To apply for a position, please visit www.spokanetribecasino.com and follow the instructions to complete an online application.
All positions are contingent upon successfully obtaining required gaming license(s).
All positions require pre employment screening including a pre employment UA.
The Spokane Tribe Casino is an Equal Opportunity Employer that follows the Spokane Tribe Indian Preference Policy.
HR Contact Info:
Jennifer Contreras, HR Rep, jennifer.contreras@spokanetribecasino.com – (509) 818-1534
Melissa Kucirka, HR Clerk, melissa.kucirka@spokanetribecasino.com – (509) 818-1531