Restaurant Server - Seasonal, Part Time and Full Time


POSITION SUMMARY

The Restaurant Server is responsible for delivering exceptional service when serving guests in the Spokane Tribe Casino's Three Peak Restaurant.  Knowledge of menu items, specials, drinks and wines is required in order to deliver the amplified service that is expected.  The Restaurant Server will comply with all health and safety standards as well as maintain their Food Handlers certification.


POSITION:                   Restaurant Server

PROPERTY:                 Spokane Tribe Casino                                    

DEPARTMENT:              F&B    

REPORTS TO:               F&B Assistant Manager

STATUS:                       Full Time and Part Time / Non Exempt

RATE OF PAY:               $11.50/Hour               

OPENING DATE:           April 13, 2018

CLOSING DATE:            Open Until Filled 


GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)

1.         Recognize guests immediately with a friendly greeting and informs them of daily specials.

2.         Assist guests with beverages, demonstrating salesmanship with complete menu and product knowledge.

3.         Notify line chef of any food products that are not properly prepared.

4.         Ensure guest satisfaction through food quality checks and responsiveness to guest complaints.

5.         Maintain a well groomed neat and clean appearance, carrying out duties with attention to sanitation safety.

6.         Anticipate, identify and provide for guest needs.

7.         Perform side work duties on daily basis and other duties as assigned.

8.         Other duties as assigned.

 


WORKING CONDITIONS

Must have ability to:

  • Transport trays and/or plates throughout the restaurant which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Review and comprehend and necessary documentation.
  • Take down orders, recite specials and point specific items out on the menu to customers.
  • Stand throughout an eight-hour shift.
  • Effectively and efficiently move throughout the restaurant and the kitchen area.
  • Communicate effectively with customers and co-workers alike.
  • Work in an environment that has varying levels of smoke, crowds, and noise the severity of which depends upon customer volume.


JOB QUALIFICATIONS

Familiarity with food, beverage and wine service. Knowledge of table service procedures and table etiquette. These skills and abilities are typically acquired through two (2) years table service experience.


REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, each employee has the following responsibilities related to compliance with laws and regulations:

  • Must be able to obtain all required certifications and licenses as required including a gaming license through the Spokane Tribal Gaming Commission.
  • Attend required training sessions offered by the Spokane Tribe Casino.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.

 


To apply for a position, please visit www.spokanetribecasino.com and follow the instructions to complete an online application.

All positions are contingent upon successfully obtaining required gaming license(s).

All positions require pre employment screening including a pre employment UA.

The Spokane Tribe Casino is an Equal Opportunity Employer that follows the Spokane Tribe Indian Preference Policy.

Please contact HR with any questions:

Jennifer Contreras, HR Rep, at (509) 818-1477 or jennifer.contreras@spokanetribecasino.com 

Molly Abrahamson, HR Director, at (509) 818-1478 or molly.abrahamson@spokanetribecasino.com